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Account Manager

Bristol, UK

Job Type

Full Time

Workspace

Hybrid

About the Role

Company Overview


Atmo is a leading company specialising in asset and environmental data, primarily serving the rail, highways and infrastructure industries. We are dedicated to optimising asset performance and monitoring environmental factors, with a strong focus on air quality and noise monitoring. Our vibrant, plant-filled city centre office in Bristol provides a great working environment, complemented by a fantastic team and regular socials.


Role Objectives

The Account Manager will be instrumental in managing client relationships, driving revenue growth, and supporting our commercial team. This role involves maintaining high client satisfaction through proactive communication, customised service solutions, and consistent follow-up to address any concerns and capture feedback for continuous improvement.


Requirements

Client Relationship Management

  •  Ability to build, maintain, and enhance client relationships to ensure satisfaction and retention.

  • Understand client needs and objectives to provide tailored solutions.

  • Coordinate with cross-functional teams to ensure timely delivery of projects, product implementations, or services.

  • Strong interpersonal and communication skills to liaise effectively with clients and internal teams.


Revenue Growth

  • Identify opportunities for sales expansion with existing  and new clients.

  • Being on top of the sales pipeline and sales admin



Skills and Qualifications


  • Technical Skills

    • Technically savvy with experience with Google suite.

    • Nice to have: familiarity with social media platforms and digital marketing tools.

  • Soft Skills

    • Excellent communication and interpersonal skills.

    • Exceptional organisational and multitasking skills.

    • Strong problem-solving abilities and attention to detail.

    • Ability to work independently and as part of a team.


Work Environment


  • Location: Hybrid in our bright, plant-filled city centre office in Bristol and work from home.

  • Team Size: Small team of 10, fostering a close-knit and collaborative work environment.


Salary and Benefits


  • Salary: £35k-£40k depending on experience

  • Benefits: Flexible working, typically 3 days in the office, 


Opportunities for Growth


  • There is plenty of opportunity to progress within the role and the company, with training provided.


Application Process

  • Submission: Candidates should submit a resume and cover letter detailing their relevant experience and qualifications to hello@atmotech.co.uk

  • Timeline: The hiring process will include initial screening, interviews, and a final selection.


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